Privacy Policy — How bet677 Protects Your Data

When you register for a bet677 account or interact with the Platform, we may collect the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, and a copy of a government-issued identity document (National ID card, passport, or driving licence) where required for verification.
• Contact Data: Mobile phone number, email address, and residential address (city, district, and postal code within Bangladesh).
• Financial Data: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank account details where applicable, transaction history, deposit amounts, and withdrawal records. We do not store full payment card numbers on our servers.
• Account Data: Username, hashed password, account creation date, login history, session timestamps, and betting history.
• Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and approximate geographic location (derived from IP).
• Usage Data: Pages visited, games played, time spent on each section of the Platform, click-through behaviour, and feature interactions.
• Communications Data: The content of any messages you send to our customer support team via live chat or email, including any attachments you voluntarily provide.

We do not intentionally collect data from individuals under the age of 21. If we become aware that a minor has submitted personal data to bet677, we will delete that data immediately and close the associated account.

bet677 processes your personal data for the following purposes, each of which has a lawful basis:

• Account Registration and Verification: To create and manage your bet677 account, verify your identity, and confirm your eligibility to use the Platform (including the 21+ age requirement).
• Payment Processing: To facilitate deposits and withdrawals via your chosen Bangladesh payment method (bKash, Nagad, Rocket, Upay, or linked bank account), and to maintain accurate financial records.
• Service Delivery: To provide access to casino games, sports betting markets, virtual sports, slots, and all other Platform features, and to maintain the technical performance of these services.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, money laundering, and other forms of abuse.
• Responsible Gaming: To monitor betting patterns for signs of problem gambling, apply self-imposed limits set by the member, and proactively reach out where our systems identify potentially harmful behaviour.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Legal Compliance: To meet our obligations under applicable anti-money-laundering regulations and any other legal obligations that apply to the operation of the Platform.
• Marketing (with consent): To send you promotional offers, bonus notifications, and seasonal campaigns (such as BPL cricket season promotions or Eid offers) where you have opted in to receive such communications.
• Analytics and Improvement: To understand how members use the Platform, identify areas for improvement, and develop new features and games.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or notifying you of the new purpose.

bet677 does not sell or rent your personal data to any third party. We may, however, share your data with carefully selected third parties in the following limited circumstances:

• Payment Service Providers: We share necessary transaction data with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank solely to process your deposits and withdrawals. These providers are contractually obligated to protect your data and may not use it for any other purpose.
• Game Technology Providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming may receive anonymised session data for the purpose of delivering their games. No personally identifiable information is shared with game studios beyond what is strictly required for the game session.
• Identity Verification Services: Where we use a third-party KYC (Know Your Customer) provider to assist with document verification, we share the relevant identity documents and data points with that provider under strict data processing agreements.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies when we are legally required to do so, or when disclosure is necessary to prevent or detect crime.
• IT and Infrastructure Providers: We work with cloud hosting and infrastructure providers who may process data on our behalf. All such providers are bound by data processing agreements and are not permitted to access or use your data for their own purposes.

All third-party service providers with whom bet677 shares personal data are required to implement appropriate technical and organisational security measures to protect that data. bet677 remains responsible for ensuring that such sharing is conducted in accordance with this Policy.

bet677 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They maintain your login session, remember your account preferences, and ensure the security of your session. These cookies cannot be disabled.
• Performance Cookies: These cookies collect anonymised data about how visitors use the Platform — for example, which pages are visited most often and whether any error messages are displayed. This data helps us improve the Platform's performance and reliability.
• Functional Cookies: These cookies remember choices you make (such as your preferred game category or display language setting) and provide a more personalised experience.
• Analytics Cookies: We use analytics tools to understand aggregate usage patterns. All data collected by analytics cookies is pseudonymised and does not identify individual users by name.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled without preventing the Platform from operating correctly.

bet677 does not use third-party advertising cookies or allow external advertising networks to place cookies on the Platform.

bet677 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your membership on bet677 and for a period of five (5) years following permanent account closure.
• Financial and Transaction Records: Retained for a minimum of five (5) years following the date of each transaction, in accordance with anti-money-laundering regulations.
• Identity Verification Documents: Retained for five (5) years from the date of verification or account closure, whichever is later.
• Customer Support Communications: Retained for two (2) years from the date of the most recent communication in a given support case.
• Marketing Consent Records: Retained for the duration of your membership plus one (1) year, to demonstrate consent and honour opt-out requests.
• Technical and Usage Logs: Retained for up to twelve (12) months, after which they are anonymised or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Where anonymisation is not technically feasible, the data is securely destroyed in accordance with industry-standard data disposal practices.

bet677 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and bet677's servers.
• Encryption at rest for sensitive data stored in our databases, including financial records and identity documents.
• Strict access controls ensuring that only authorised personnel with a legitimate business need can access personal data.
• Regular security assessments and vulnerability testing of the Platform's infrastructure.
• Monitoring systems that detect and alert on suspicious access patterns or anomalous activity in real time.
• Staff training on data protection and information security obligations.
• Incident response procedures that enable bet677 to detect, contain, and notify affected members of any data breach in a timely manner.

While bet677 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying bet677 immediately if you suspect your account has been compromised.

As a bet677 member, you hold the following rights in relation to your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days.

bet677 is strictly an adults-only platform. We do not knowingly collect or process personal data from individuals under the age of 21. The bet677 registration process includes a mandatory date-of-birth declaration, and accounts are subject to identity verification to confirm eligibility.

If a parent or guardian believes that a minor has registered on bet677 or provided personal data to the Platform, they should contact us immediately at [email protected]. Upon receiving such notification, bet677 will promptly investigate, close the account, and delete all associated personal data.

bet677 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make material changes to this Policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify active members via their registered email address or via an in-platform notification.

Your continued use of the bet677 Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any change to this Policy, you should discontinue use of the Platform and contact us to request account closure and data deletion.

We encourage you to review this Privacy Policy periodically to stay informed about how bet677 is protecting your information. The most current version of this Policy is always available at https://bet677.pro/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bet677 handles your personal data, please contact our support team using the details below. We aim to acknowledge all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6) and to provide a full response within 30 days.

Email: [email protected]
Platform: Live chat available 24/7 via the bet677 website
Response Time: Within 30 days for formal data subject requests

Please include your registered mobile number and a clear description of your request when contacting us about a data privacy matter. This helps us locate your account records and respond accurately and efficiently.